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Program Principles

All programs and services provided by DRUG ARM are committed to:

Recovery
All programs and services to assist and support clients to become actively involved in improving their quality of life.

Respect Clients
All programs and services incorporate social justice practices that ensure all clients seeking support from DRUG ARM have equal access to programs and services and are treated with respect and dignity.

Client-Centred Service Delivery
We ensure that the needs of the clients are central to all interventions delivered by the organisation.

Evidence-Based Practice
All programs and services to be based upon sound research and best practice models.

Regular Monitoring, Reviewing and Evaluation
All programs and services to be reviewed and evaluated annually.

Outcome-Based Practice
All programs and services to contribute to better outcomes for clients, volunteers and staff.

Continual Improvements
To be committed to continual improvements through the development of a learning culture committed to best management practices.

Managing Risk
To identify and manage risks for the benefit of clients, volunteers, visitors, staff and the community.

Developing relationships with non-government and government agencies
To developing partnerships that enhance the quality of the intervention outcomes for the client.

Skilled Staff
To acquire and maintain professional, skilled and motivated staff to work together in coordinated multidisciplinary teams.